Refund policy

Every print in The Monet Edit is produced to order, one at a time, after you place your order. Because nothing is held in stock, we cannot accept returns or exchanges for a change of mind or for size or colour preference. Please check the size and the on-screen preview before ordering.

If your print arrives damaged, misprinted or otherwise faulty, contact us within 14 days of delivery with your order number and a photograph of the problem. We will send a replacement print at no cost or refund your payment in full, whichever you prefer. You do not need to return the faulty print unless we ask for it.

If an order has not arrived within 30 days of the shipping confirmation, contact us and we will trace it and reprint or refund as appropriate.

Refunds are issued to the original payment method. Nothing in this policy limits the rights you have under the consumer law of the country you live in.